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Working in partnership with the second largest security camera manufacturer in the world, Amcrest was founded with a deep commitment to end-user privacy and security, highly reliable software and hardware as well a seamless and intuitive user experience. If you are having trouble with your Foscam cameras, we sincerely apologize for this inconvenience and would love to help.
Please send an email to [email protected], [email protected] call 1-888-212-7538 If you are subscribed to Foscam Cloud ( please contact [email protected] support. I was troubleshooting an unrelated wireless issue with my network when I noticed a whole bunch of connections from the cameras to external IPs.
If you currently use the manufacturer's cloud service ( linked in any way to you will need to contact them directly for support, at I don't think the cameras are compromised as they are not port forwarded, they are running updated firmware, and they have secure passwords created with a password generator.
We the users have implemented jury rigged solutions to circumvent the problem.
What about all of the users that are not even aware of these unsolicited server connections? I do, however, expect Foscam to pursue a solution to numerous complaints that remote servers are being contacted all over the world without the permission of camera owners.
The camera is always attempting to go to the ip's you show but the firewall blocks it with no noticeable performance hits on the router. Please see my replies to thread "cameras dialing out to remote servers. I am trying to type this reply on device that is not showing the entire screen and changing my text via auto correct.