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If you still cannot process your prepaid card, please contact us by using the "report an issue" button at the bottom of this page, with the full card info and zip code and we’ll be glad to run the card through our alternate provider.Please send us a screenshot of the email receipt that was sent to you by i Tunes or Google Play regarding your membership purchase.IMPORTANT: If a user has threatened you or committed an act of violence or theft, please contact your local law enforcement agency.Also, report the member from their profile or your conversation with them as described above.If you signed up with the wrong account type for your own profile, please contact Customer Support and let us know which account type you would like.NOTE: If you need to change the gender to Male or Female for what you are looking for, click on your username in the top right-hand corner, then click “Your Profile.” From there you can select “Basic Info” and change your setting of what you are looking for.Pick the appropriate reason from the list and provide a clear description of the violation.
** On our mobile app Currently, there is no option to delete your account through the app, please use the website to delete your account.
We can also locate Google Play purchases by using the GPA order number.
You can email this information from your account email address to: [email protected] your account was suspended, a hold was placed due to suspicious account activity.
As a Premium Sugar Baby, you’ll need a fully completed profile in order to be able to message without a public photo.
We only allow a limited number of date of birth changes.
As a Standard (free) Sugar Baby, you are able to use Seeking Arrangement 100% free of charge, however you must always complete the below three steps in order to send messages and favorite members. Please send a detailed description of what you’re seeing, what device you are using to access the site (make and model of your device), which operating system you are using (Windows, Mac OS, i OS (i Phone), Android, etc.), and which internet browser you are using (Google Chrome, Internet Explorer, Firefox, Safari, Dolphin, etc.).